How soon will my item(s) ship after payment?
Most item(s) ship within two (2) business days of payment. In the rare case of item(s) out of stock, we ship what is currently available with the rest of the order coming when we receive it from the factory. Those who elect to have PSP will see a delay of one (1) business day ofI shipping.
What is the average shipping time to my country?
Most item(s) take between 7-10 business days. There are times when the item(s) arrive sooner, and some arrive later.
What are my shipping options?
We ship with EMS, DHL and FedEx. EMS is free to most countries. DHL and FedEx require postal fees, with FedEx being the more expensive of the two.
I live in <country>. Do you ship for free here?
We can ship for free with EMS to the following countries: HONGKONG, MACAU, TAIWAN, JAPAN, KOREA(REP), CAMBODIA, MALAYSIA, SINGAPORE, THAILAND, VIET NAM, MONGOLIA, INDONESIA, PHILIPPINES, AUSTRALIA, NEW ZEALAND, PAPUA NEW GUINEA, USA, BELGIUM, DENMARK, FINLAND, GREECE, IRELAND, ITALY, LUXEMBOURG, MALTA, NORWAY, PORTUGAL, SWEDEN, SWITZERLAND, UNITED KINGDOM, AUSTRIA, FRANCE, SPAIN, CANADA, REPUBLIC OF SOUTH AFRICA and NETHERLANDS.
I do not live in one of those countries. Can you ship to <country>?
We ship to the following companies for a postage fee: LAOS, NEPAL, PAKISTAN, SRI LANKA, TURKEY, BANGLADESH, INDIA, HUNGARY, POLAND, JORDAN, ISRAEL, BRAZIL, CUBA, RUSSIA, BELARUS, CZECH, ARGENTINA, COLOMBIA, MEXICO, UKRAINE, PANAMA, PERU, UNITED ARAB EMIRAIES, CROATIA, BAHRAIN, COTE D’IVOIRE, DJIBOUTI, IRAN, KENYA, KUWAIT, MADAGASCAR, OMAN, QATAR, SENEGAL, TUNISIA, UGANDA, KAZAKHSTAN, LATVIA, ROMANIA, ESTONIA, BOTSWANA, BURKINA, CYPRUS, DEMOCRATIC REPUBLIC OF CONGO, EGYPT, ETHIOPIA, GHANG, GUINEA, MALI, MOROCCO, MOZAMBIQUE, NIGER, NIGERIA, REPUBLIC OF CONGO, SAUDI ARABIA and BULGARIA.
Sorry; we cannot ship any item(s) to GERMANY.
I am worried about customs seizing my item(s). Which shipping option is the most secure?
EMS and DHL are about even when it comes to customs and seizure. There is approximately a five (5) percent chance of seizure. FedEx has an even lower risk. We cannot guarantee that your item(s) will never be seized.